AFFILIATE HOME GETTING STARTED
Who is CandleBay.com?
What is the CandleBay.com Affiliate Program?
What does "new customer" mean?
Is the Affiliate Program free to join?
Who is Commission Junction?
How do I add links?
How many links can I make to CandleBay.com?
May I use the CandleBay.com logo or content on my site?
What if I have more than one web site?
How do I check the status of my account?
When do I get paid?
If someone doesn't buy anything, will I still get a commission when they go back to CandleBay.com?
Are there any restrictions?
Do I need to sign any kind of agreement?
What if I live outside of the U.S.?
Question: Who is CandleBay.com?
Answer: CandleBay.com is a leading online candle and home decor website carrying thousands of unique candles and accessories. Most importantly customers feel confident shopping with us knowing that we pride ourselves on our excellent customer service.
Question: What is the CandleBay.com Affiliate Program?
Answer: The CandleBay.com Affiliate Program is for webmasters of both medium and large sites. The uniqueness of our site can provide benefits to almost every Internet user. Since you already know about us, we want to pay you when you refer new customers to our site. We'll provide you with buttons, banners, and text links, which you can post on your site. When a visitor clicks-through and makes their first purchase on CandleBay.com, we'll pay you a 15% commission once the order is confirmed. It's that simple. As a CandleBay.com Affiliate, you're in complete control. Use your Web site to promote CandleBay.com as much as you'd like. You will receive your commissions each month, and you can track your earnings daily.
Question: What does "new customer" mean?
Answer: A New Customer is defined as a CandleBay.com customer who has never previously purchased at our site, as determined by us in our sole discretion based on a comparison of our existing customer database with each customer's name, e-mail address, billing address, credit card number and such other factors as we may determine.
Question: Is the Affiliate Program free to join?
Answer: Yes! There is absolutely no cost to become a CandleBay.com Affiliate.
Question: Who is Commission Junction?
Answer: CandleBay.com has teamed with Commission Junction, a leader in third-party affiliate marketing programs, to provide affiliates with trusted third party tracking, real-time reporting, and monthly commission checks, to handle all of our affiliate accounts. Once you sign up for our program, you'll be taken to Commission Junction's site where you'll create your own personal and secure account. Here you can log in at any time to get our banners and links, find out about commissions earned and even learn about how many impressions each of your links has received.
Question: How do I add links?
Answer: Once you sign up for our affiliate program, you'll be provided with a variety of banners, buttons and text links which you can add to your site. You can log into your account through Commission Junction (www.cj.com) at any time to see a list of our available banners. Once logged in, select "CandleBay.com" in the Current Merchant Partner area. You'll now see our information page. Select "Show Links" towards the bottom. Choose your desired link and select "Get HTML." Copy and paste the HTML code to your web page. It's that easy!
Question: How many links can I make to CandleBay.com?
Answer: You can make as many links, both text and banner, as you would like.
Question: May I use the CandleBay.com logo or content on my site?
Answer: You will have access to a wide variety of buttons, banners, and text links after signing up for our program. You are welcome to use any of the graphics and text links provided. You may not alter or modify any banners or buttons without obtaining prior written permission from CandleBay.com. You must also secure permission before using any third party's copyrighted materials.
Question: What if I have more than one web site?
Answer: We certainly recommend adding our links to all of your web sites. In fact, we encourage it! Tracking will still take place through Commission Junction. All of your sites will be listed under your one account.
Question: How do I check the status of my account?
Answer: Once your application has been approved, you will receive an email notification welcoming you to our program. This will include your Commission Junction password, so make sure to make a note of it. To see your account status, log in to Commission Junction at www.cj.com. Once logged in, you can see your account balance at the top center of your screen and get instant site statistics under the "Generate Reports" area on the right.
Question: When do I get paid?
Answer: Once you join our program, you'll be able to log into your account at www.cj.com and go the area titled "Generate Report." Here you can see how much you've earned and even download a file if desired. Earnings are automatically sent out every month via check to all Affiliates who have accumulated at least $25 in their account. There are no invoices to send and no data to track-- all payments are taken care of by CandleBay.com and Commission Junction. For those affiliates earning over $600 in a year, 1099's will be issued for tax reporting purposes.
Question: If someone doesn't buy anything, will I still get a commission when they go back to CandleBay.com?
Answer: When a visitor clicks-through your site and visits CandleBay.com, as long as they are a first-time customer to our site and make a purchase within 45 days, you will earn a commission.
Question: Are there any restrictions?
Answer: We'd like everyone to promote CandleBay.com. However, there are cases where we can not allow certain sites to participate in our Affiliate Program. We will evaluate your application in good faith and will notify you of your acceptance or rejection. We may reject your application if we determine, at our sole discretion, that your site is unsuitable for the Program. Unsuitable sites include those that:
- Promote sexually explicit materials
- Promote violence
- Promote illegal activities
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
- Include "CandleBay.com" or variations or misspellings thereof in their domain names
- Otherwise violate intellectual property rights
If we reject your application, you are welcome to reapply to the Program at any time. You should also note that if we accept your application and your site is thereafter determined, at our sole discretion, to be unsuitable for the Program, we may terminate this Agreement.
Question: Do I need to sign any kind of agreement?
Answer: There is nothing for you to sign but you must agree to the terms of our Agreement before joining our program. To see a copy of our Agreement, click here.
Question: What if I live outside the United States?
Answer: We welcome you to join our program and to help promote CandleBay.com to your visitors. However, we currently only ship to U.S. addresses, including U.S. Military FPO/APO mail addresses. If your site only attracts visitors from outside the U.S., you most likely will not generate any revenue from adding our link. On the other hand, if you believe that you get a variety of visitors from all countries including the U.S., your site may ultimately benefit.